Cancellation policy

  • For cancellation of bookings, (number) hours or more prior notice has to be given via email to finanace@ulohotels.com or call on 9790 999 222 which are made via our website or through our customer care helpdesk and the entire booking amount will be refunded (within 7 working days) except the cancellation fee of Rs. 300/- which is a service charge made upon your cancellation.
  • For further information about the Refund kindly refer the cancellation policies of the 3rd party website.
  • If any cancellation is made within (number) hours of check-in, we will be unable to refund the amount paid.
  • Guests, who do not arrive on the scheduled date of arrival and have not cancelled their reservation in advance, will be charged the full amount of their reservation booked.
  • Change in the length of the stay or dates of the reservation may result in a room rate change.
  • Cancellation policies may vary. Final cancellation terms will be verified at the time of booking.
  • The refund on cancellation of confirmed booking will be refunded by the same mode (except cash) within 7 working days.
  • Kindly note that Cancellation requests will be taken on Public Holidays or on Sundays, and the Cancellations which are done after office hours. In Case a cancellation request is send after office hours then it will be considered in the next day.
  • Kindly check these policies periodically for changes.
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