Policies

Hotel Policy:

• The standard check-in time is 12:00 P.M & checkout time is 11:00 A.M.
• No charge for additional mattress for child under 5 years of age.
• Additional charges are applicable for extra mattress for child above 5 years of age.
• Children above the age of 11 years are considered as adults only.
• Couples are not allowed.
• It is mandatory to produce ID proofs during check-in (Pan card is not accepted as ID Proof)

Cancellation Policy:

• Any cancellations from the guest side should be notified via mail
• No refund during seasonal time & festivals
• No refund for No Show
• Booking cannot be changed or modified on/after the check-in date

Refund Policy:

• If the booking is cancelled 72 Hrs prior to the check-in time, 25% of the total booking amount will be deducted as cancellation fee.
• If the booking is cancelled 48 Hrs prior to the check-in time, 50% of the total booking amount will be deducted as cancellation fee.
• If the booking is cancelled within 24 Hrs from the check-in time, no refund is applicable.
• If the booking is done through OTAs, the cancellation & refund should be processed only through the respective OTA